EU Right of Withdrawal Notice If you are a consumer residing in the European Union, you may have the right to withdraw from your purchase within 14 days of receiving your goods without giving any reason. To exercise your right of withdrawal, you must inform us of your decision by a clear statement (for example, by email or post) or by completing and submitting the withdrawal form above before the withdrawal period expires. Returned items must be sent back within 14 days of notifying us of your withdrawal. Customers are responsible for return shipping costs unless otherwise required by applicable law. Certain items may be excluded from the right of withdrawal where permitted by law, including: Custom-made or personalised products. Sealed goods that are not suitable for return for health or hygiene reasons if unsealed after delivery. Other products exempt under applicable consumer protection legislation.